Monday, November 3, 2008

vicious phone tag circles


Okay, I had the MRI over two weeks ago. A week later, I had to call the doctor's office to get results. The nurse finally called me back and said an appointment would be set up for me with an orthopedic specialist for a cortisone shot. A week passed. No one ever called about the appointment. Friday around noon I left another message with the nurse. No one ever called. This morning I called and left a message with the referral desk. Then about an hour later, I called, deciding to attempt to talk to a human being, and after a wait of nearly 15 minutes on hold, listening to such classics as "I'm Walkin' the Floor Over You" (appropriate!), I finally got to talk to a real person, who promptly transferred me to the damned referral desk where I could (surprise!) leave another message! There is a special place in Hell for whoever invented phone tag circles.

Meanwhile, my shoulder hurts nonstop. It's affecting my sleep, my work, my daily activities. I'm washing my hair one-handed, I'm struggling to dress and undress myself, and I've stopped even trying to exercise.

Several people have told me that the shot will hurt, but that relief will be immediate. I can't take aspirin or Aleve, for medical reasons, and Tylenol is useless for tendonitis and bursitis. I am in pain, and so to add insult to injury, I get the damned runaround on the frickin' telephone. I am NOT a happy camper.

If no one has called me before I have to leave for Big Rapids in a couple of hours, am I doomed to have another week of pain before something can be done? This is simply ridiculous.

Okay, I have now vented. I don't feel better, but at least now maybe I'll be civil if and when anyone ever calls with an appointment.

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